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Administrative Support Staff (Remote)

Remote · Canada Full-time

About the Role

We are seeking a reliable and detail-oriented Administrative Support Staff member to support daily operations and work closely with leadership. This role plays a key part in ensuring smooth administrative workflows, with a strong focus on intake coordination and billing support. The ideal candidate is organized, proactive, and comfortable multitasking in a fast-paced environment.

Key Responsibilities

  • Answer incoming phone calls and respond to emails in a professional and timely manner
  • Verify patient insurance eligibility and benefits
  • Assist with billing-related tasks and documentation
  • Support patient/client intake coordination processes
  • Perform general administrative and clerical duties
  • Assist with day-to-day operational needs as required

Qualifications

  • Previous administrative, medical office, or billing experience preferred
  • Strong communication and customer service skills
  • Ability to multitask and stay organized in a dynamic environment
  • Attention to detail and accuracy
  • Proficiency in basic computer systems (email, scheduling tools, EMR preferred but not required)
  • Self-motivated and able to work independently in a remote setting

Location Requirement Candidates must reside in one of the following states: Texas, North Carolina, Pennsylvania, Indiana, Utah, or Louisiana What We’re Looking For

  • Dependable and responsive
  • Strong problem-solving skills
  • Team-oriented mindset
  • Willingness to support various operational needs

How to Apply

Please submit your resume along with a brief summary of your relevant experience. Qualified candidates will be contacted for the next steps. Pay: $8.25 - $10.00 per hour Work Location: Remote

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