Who we Are: Southern Cross provides pipeline safety, field support, compliance/reporting and power services to hundreds of natural gas companies, electric utilities and municipalities across North America. The Administrative Assistant (Data Entry Clerk) will coordinate the scheduling of workflow for our field technicians at our local office. This position will determine the route where each Technician will work. Salary: 15.50 per hour RESPONSIBILITIES: · Creates centralized route schedules using planning and route scheduling software, to develop efficient and effective routes. · Trouble shoots issues that arise an execution of route scheduling process including appointment cancellations. · Maintains constant communication throughout the day between Field, Management, and Support groups regarding the current working situation. · Must be able to provide data entry and process client information transactions and updates as necessary. · Perform other duties as deemed necessary by the Dispatcher and Project Manager. · Work with management to assure scheduling is prompt and accurate, with schedules well maintained. · Adjust schedules for customers and technicians as needed. · Provide great customer service and keep customers up to date on service times. · Perform all paperwork/documentation on all calls as needed. · Provide any administrative support to management as needed. · Support all other departments as needed. · Complete all other duties assigned by management. ADDITIONAL REQUIREMENTS/SKILLS: · Strong computer skills and data entry skills. · Strong organizational skills. · Excellent verbal and written communication skills. · Ability to get along and work well with others. Please visit our website to learn more about our company at www.sparusholdings.com. Equal Opportunity Employer Sparus Holdings is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. EEO Statement Sparus Holdings is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. Reasonable Accommodation Requests Sparus Holdings is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or accommodation while seeking employment, please email [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis. “Know Your Rights” Poster The law requires Sparus Holdings to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights Pay Transparency Non-Discrimination Provision Sparus Holdings will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information. Build Your Career with Sparus At Sparus, we empower people to grow and make a difference, regardless of their role. As a leading provider of field, technical and professional utility services in North America, we help gas, electric, water and other infrastructure partners maintain safe, reliable systems. Our teams bring deep expertise in inspection, metering, locating, damage prevention, construction management and program delivery, keeping essential systems reliable and communities connected. What drives us is simple: excellence and people. Our success comes from a culture built on safety, accountability and continuous learning. We invest in our people so they can grow their skills, advance their careers, and help build a stronger, more resilient future. If you’re motivated, ready for new challenges and want to join a team that’s making a real impact, explore our current opportunities and see where a career with Sparus can take you. Sparus delivers field, technical and professional services through its operating entities: Sparus Utility Services, Sparus Technical Services, The Spear Group, Southern Cross, TruCheck, Allegiant, OneVision, United Locating Services and NAFS.