Wilson Elser is a national law firm with a commitment to collaboration and client service. They are seeking an Accounts Receivable Collector to manage collection activities, communicate with clients, and ensure timely resolution of outstanding balances.

Responsibilities

• To produce written documents (e.g. e-mails, letters, memos, etc.) that clearly convey simple and complex issues surrounding outstanding balances
• Review and reconcile payment applications by analyzing historical information
• Telephone calls to clients to discuss resolution of accounts receivable balances that fall within the prescribed criteria
• Tracking website status of invoices that are submitted electronically
• Confirming that payments have been received from electronically submitted invoices including successfully appealed items
• Record all collection activities within the assigned database
• Communicate all collection activities with the assigned Partner
• Analyze partial payments received from Clients and participate in the appeal process and write-offs
• Conduct oneself in a professionally confident, courteous manner while communicating with the Regional Offices, Associates, Partners, Senior Management, and Client Contacts
• Regularly inform management on all progress and significant developments in the performance of primary responsibilities
• Independently produce quality work products

Skills

• Associate or Bachelors degree OR High School Diploma or GED Equivalent and 4 years of office experience, 2 of which held in collections/accounts receivable
• Experience in law firms or professional services is a plus, especially with an understanding of law firm revenue cycle and related processes
• Creating a basic worksheet
• Data entry and data formatting
• Performing calculations in an Excel worksheet by using basic formulas such as SUM
• Identifying, sorting, and filtering data
• Modifying the appearance of a worksheet including adjusting the layout, margins, font size, and print size
• VLOOKUP, XLOOKUP, pivot tables, conditional formatting
• BillBlast experience
• Strong command of Microsoft Office, specifically Outlook and Excel. Excel must have knowledge is as follows:
• Proven ability to prioritize and organize assigned tasks in a dynamic, high-volume environment while maintaining productivity
• Strong verbal and written communication skills, combined with a clear ability to collaborate effectively with both internal and external clients
• Ability to read cursive
• Aderant, AS400 and Minisoft ARCS is advantageous but not required

Benefits

• 401(k) retirement savings plan
• Medical, dental, vision, disability, and life insurance
• 401k match
• Generous PTO plan
• Access to corporate discount plans
• Ample opportunities for professional development and advancement

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