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Account Supervisor

Remote · Thailand Full-time

About the role: The Account Supervisor will be a driving force behind day-to-day activities on a client brand supporting and managing key client relationships as well as coordinating a range of HCP projects. This role offers the opportunity to deliver high-quality scientific programs, managed day-to-day client interactions, and contribute to impactful healthcare solutions within a collaborative and supportive environment. What you'll do: Demonstrate confidence and authority as the day-to-day voice of the agency team. Model project leadership—prepared and proactive, thorough and accurate. Establish rapport and trust with a range of staff members assigned to your account(s) – acknowledging the expectations of others, identifying team and project needs, remaining open to considering multiple points-of-view. Provide mentorship and guidance to Account Managers, Project Managers and Project Coordinators, facilitating their growth and development. Actively identify new business opportunities within existing accounts and through other contacts. Generate internal project estimates and collaborate with PM/PC to develop timelines. Translate client needs and expectations to internal agency team through project brief development and internal meetings and communications with the cross-functional agency team. Monitor project estimate vs. actual time and cost accruals. Review monthly account billing for accuracy and completeness in accordance with client PO(s). Assist in the development and approval of scopes of work (project descriptions, assumptions, estimates). Assist in tactical planning and brand strategy. Requirements: 4+ years of pharmaceutical agency experience Strong attention to detail with the ability to manage a diverse range of project Proven supervisory experience and mentoring skills Detail oriented with the ability to manage a wide variety of projects and team members Experience managing and nurturing client relationships Outstanding communication skills: oral, written, and interpersonal Experience with product launches Proficiency in Veeva, Ziflow, or other digital routing and MLR platforms Exceptional financial management capabilities within budget constraints What Matters at RevHealth: Leave your fingerprint - Your voice, your mind, your mark—they matter. Bring your creativity, perspective, and passion into everything you do. Show up like it’s Day 1 - Show up like you have something to prove, something to discover, and something to protect—treating the work and the company like it’s yours to shape Give it and take it as a gift - Whether it’s a compliment or constructive feedback, use it to grow. Progress over process - Don’t hide behind the system—use it as an accelerator. Stay agile, push for what matters, and harness the latest technology to keep us ahead. Own the We - Collaboration starts with you. Ask tough questions, take responsibility, and build something greater—together. Drink the good stuff - Celebrate the wins—and the tries. Do the right thing - If it feels right or wrong, it is. RevHealth is committed to hiring the best team possible to create revolutionary brand experiences that inspire change. We believe that we need a diverse set of perspectives to deliver the best possible solutions for our clients. We look for talent from a wide range of backgrounds - including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status. If you are looking for a positive team environment and are looking to be successful in the healthcare marketing world, join us! At RevHealth, we offer a comprehensive benefits package designed to support your well-being and financial security. Our benefits include: Healthcare Coverage – Four medical insurance options, plus dental and vision plans. 401(k) Plan – RevHealth matches 100% of the first 3% of your contributions and 50% of the next 2%, totaling a 4% match if you contribute at least 5%. Company-Paid Life Insurance – Providing peace of mind for you and your loved ones. Generous Flexible Paid Time Off – Supporting work-life balance. Additional perks and ancillary benefits are also available. Location: Morristown, NJ / Remote Salary Range: $90,000 - $120,000

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