About the position Labcorp is seeking an Account Receivable Specialist to join their team. This is a hybrid role located in Graham, NC. The specialist will be responsible for researching and applying payments, managing client accounts, handling customer service calls, processing payments, and ensuring the accuracy of monthly statements. The role involves working with sensitive information and requires strong communication and documentation skills.

Responsibilities

• Extensive research and apply money
• Review cases daily for required contractual documentation needed in order to bill the clients
• Handle customer service billing calls
• Mailing out and maintaining client accounts
• Review all monthly statements for accuracy
• Collection and resolving of delinquent accounts
• Run and process credit card payments
• Receive and process manual checks and mail out invoices and results
• Create and use spreadsheets in excel
• Create coversheets in word
• Handle sensitive information in a confidential manner
• Reading and understanding of explanation of client healthcare billing authorizations or correspondence
• Document all activity made to account
• Communicate via telephone and email with all clients as needed
• Review Cases daily
• Resolve problem sheets daily

Requirements

• High School Diploma or GED or equivalent
• 1 year or more work experience

Nice-to-haves

• 1 year or more in accounts receivable, billing, office administration, data entry work
• 1 year of more healthcare experience

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan